For Seattle-area service businesses that want customers to book, pay or ask for a quote without waiting for a call back.
After hours
It’s 11:40 on a Sunday night. Someone across Seattle has just realized they need your service this week. They find your website on their phone, pick a day, see the price, pay by card and get a confirmation email before they put the phone down. On Monday morning the job is already on your calendar. No phone tag, and no lost customer because you were busy.
That is what a website should do for a service business. Digital Online Presence does web design in Seattle for owners who want their site to work the hours they can’t: answering questions, showing the work and taking the booking.
Outcomes
Your calendar fills while you’re out on jobs. A customer who can book and pay on the spot has no reason to go back to the search results. The people who used to wait for a call back, or give up, are already booked.
The calls you do get are better ones. Prices, service areas and how to book are on the page, so callers ask about the job, not the basics.
And your site finally looks like the business you are. If your crews are tidy and your work is good, your website should say so at a glance, on a phone.
Booking
Plenty of web designers stop at a contact form. We build the step before the phone call: a booking flow where the customer picks the service, the date and the details, sees the price, and pays by card through Stripe. The booking reaches you by email and appears on your Google Calendar, and the customer gets a confirmation right away.
Not every job has a set price, and your site shouldn’t pretend it does. Where your prices are fixed, customers book and pay. Where they aren’t, the same flow becomes a quote request, so a large job still comes in fully described.
Everything is built on WordPress, with booking inside the site, not in a separate app. It works the same for a company based downtown and a crew working out of Kent or Burien: the booking lands on your calendar wherever the van leaves from.
Built right
Most customers will meet your site on a phone. Google also looks at the mobile version of a site first when it ranks it, as its mobile-first indexing guide explains. So we design for the phone first.
Google measures how quickly a page loads, responds to a tap and settles into place, and calls those measurements Core Web Vitals. A page that shifts while someone is trying to tap “Book now” loses the booking, so we build to keep those numbers healthy.
Accessibility belongs here too. A site that works with a keyboard and a screen reader is easier for every customer, and the Department of Justice publishes guidance on web accessibility under the ADA. Our post on making your website ADA compliant covers the practical side.
How it works
Four steps, and most of the work is ours:
Pricing
There are no fixed packages. A typical build covers:
Pricing is a custom quote. Tell us what you have in mind and we’ll give you a straight number. No long-term contract.
Proof
An airport shuttle company, Go Waikiki Shuttle, needed to replace the booking system on its WordPress site. We built a new one: the customer chooses a trip, adds flight and hotel details, and pays by card through Stripe. Each booking sends a confirmation email and goes onto the company’s Google Calendar, and customers can book for the same day.
For a limousine company, VIP Limo Hawaii, we built a four-step booking flow: service, route, vehicle, checkout. Set-price trips are booked and paid online. Minibuses and motor coaches go to a quote request instead, and booked customers get reminder emails 24 hours and 2 hours before pickup.
FAQ
Seattle · South King County
Talk it through with someone local.
Call (206) 590-3695
It depends on how many pages you need and whether you want booking, payments or quote forms built in. We quote each site after a short call, and there’s no long-term contract.
Yes. Customers choose a service and a time, then pay by card through Stripe. Stripe handles the card details, so they never sit on your website, and its security overview explains how it protects them.
Then the site asks the right questions instead of showing a price, and the request reaches you with the details you need. Fixed-price work can still book online.
Yes. WordPress is widely used and flexible enough to hold booking and quote forms inside the site itself.
Yes. We look at what your current site does well and what it’s missing, then decide with you whether to rework or rebuild. If some pages already rank on Google, we keep their addresses or redirect them, so you don’t lose that ground.
We build in what every page needs to be found: fast loading, a layout that works on phones, and clear titles and descriptions. Climbing above competitors takes ongoing work, which is the job of our Seattle SEO service.
Rank in Google’s map and local results for the towns you serve. Google Business Profile, site fixes, indexing and content.
Search engine optimizationAds that show up when someone nearby needs you today. Account setup, budget management, and call and conversion tracking.
Pay per clickPaid and organic social, plus a steady flow of new Google reviews, so the people who find you also trust you.
Social media marketingGet started
Tell us about your business and how customers book you today. We’ll tell you what we’d build and what it would cost. Call (206) 590-3695 or contact us.
(206) 590-3695Digital Online Presence · Seattle, WA 98198 · (206) 590-3695
