Managing, Preserving, & Empowering Your Brand Online.
Your Reputation Management Team
Since review websites like Yelp launched, business reviews have become a game changer when it comes to a customer choosing a reliable and credible business. Reviews have become the go-to social proof source for customers. In fact, over 90% of consumers read online reviews before making a decision and over 75% of them trust what they read.
So, to ensure your business provides positive experiences for your potential and past customers you need to be proactive in managing your business’s online reputation. We, at Sunex Business Solutions, can take care of that for you! We’ll monitor your reviews on various platforms, professionally respond to reviews and questions, and enforce your solutions for distraught customers that have taken their opinions online.
The Importance Of Online Reviews
If you’ve been in business and have been reviewed online, you have a little gist of how important reviews are, especially if you’ve received negative ones (which we want to help eliminate any more from being posted).
Online reviews are important because it builds credibility for your business. If you have reviews, subconsciously, customers will see your company as being a legitimate business and will ensure that they are contacting the right people for the job. One positive review can be worth more than your website because it’s coming from an actual customer that has experience doing business with your company.